Information Technology Support
Maintain Business Continuity with 24/7 IT Support
Technology is how business gets done in a digital-first world. If your network is down, your team is at a standstill — and your customers won’t stand for it.
With a dedicated team of IT support professionals, you can maintain business continuity by responding to tech issues in real time. You can stop cybercriminals in their tracks. And you can let seasoned experts handle day-to-day maintenance so you can focus more time and energy on what you do best.
Support That Scales with You.
Get the support you need without adding headcount. With a team of seasoned IT experts by your side, you can unlock cost-effective growth on demand.
Anytime Assistance
Downtime can happen anytime. Your IT team should be available anytime, too. With a 24/7 helpdesk, you’ll always have the support you need to manage whatever comes your way.
End-to-End Protection
With cybersecurity and EDR (endpoint detection and response), you can continuously monitor endpoints in both online and offline mode, then respond to emerging threats in real time.
Automatic Backup
A proactive IT support team will verify devices on a daily basis and address backup issues immediately to ensure data integrity.
Comprehensive Support for Total Peace of Mind
- Remote Monitoring. Trained professionals keep a watchful eye on your network to address problems as they emerge.
- Weekly Updates. Keep up with patch and firmware updates, including all updates for Microsoft, Google and Adobe products.
- Ongoing Maintenance. Spend less time managing your hardware and more time serving your customers.
- Expertise on Demand. Don’t waste your time with amateurs. When you call IT support, you’ll be connected directly to an LMI Certified Technology Engineer.
Proven Insights for Future-Proofing Your Business
IT support isn’t just about fixing problems. It’s about helping you avoid those problems in the first place. A truly next-level support team can give you practical advice on which systems will provide the most value over time. They can help you choose the right hardware and software to meet your unique needs. And they can work with you to future-proof your infrastructure for the long haul.
Award-Winning White Glove Support
24/7 White Glove Support from LMI means you only have to make one call when you have an issue with any of our installed service solutions. We guarantee a response within 24 hours and resolution within 48 hours.
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Let's have a conversation. We would be happy to provide some honest guidance.